Politique d’expédition
LESCENTO Shipping Policy
Last Updated: October 2024
At LESCENTO, we are committed to providing a seamless and reliable shipping experience. All orders are shipped directly from Canada, ensuring quality control and prompt delivery. Below is a summary of our shipping practices, policies, and options.
Standard Shipping
- Free Shipping: We offer complimentary standard shipping on all orders within USA and the Canada.
- Processing Time: Orders placed before 12 pm are processed and shipped on the same business day. Orders placed after 12 pm will be processed and dispatched on the next business day.
- Delivery Timeframe: Once shipped, standard delivery within USA and the Canada generally takes between 5-10 business days, depending on your location. While most deliveries arrive within this timeframe, external factors such as weather or carrier delays may affect transit times.
Expedited and Additional Shipping Options
If you need your order quickly, we offer expedited shipping options for an additional fee. Simply select your preferred shipping method at checkout to ensure your order arrives at the speed that works best for you.
The cost for expedited shipping is calculated by the carrier based on the weight of your order and the delivery distance. Please note that we provide free standard shipping on all purchases.
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with tracking information. You can use this link to monitor your shipment’s progress and estimated delivery date.
Important Considerations
- Order Accuracy: Please double-check your shipping address when placing your order. LESCENTO is not responsible for delays or issues resulting from incorrect addresses.
- Restricted Shipping Areas: Due to regulations on shipping fragrances, certain regions may experience limited services. We strive to comply with all applicable shipping regulations to ensure safe and lawful delivery.
Contact Us
For any questions about your shipment, please reach out to our customer support team at info@lescento.com. We’re here to assist you with any inquiries and ensure you have an excellent experience with LESCENTO.